Contact Us
We’re here to help.
Get in touch with the TeamPetHome team
Our dedicated team are here to make your experience seamless and stress-free. Whether you’re a breeder or a prospective pet parent, you can contact us by phone, email, or through our Help Center.
Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7am - 7pm
Weekend: 10am - 5pm
Email Address
info@company.com
contact@company.com
Phone Numbers
1-555-123-4567
1-800-123-4567
We’d love To Hear From You!
Note: If you have a question about a specific pet or policies at a shelter, please contact them directly. Asking Teampethome will delay your search for a pet, since each shelter manages its own pet list and information on Teampethome.com. Read on for more answers.
Frequently Asked Questions
Are you looking for a new pet?
Teampethome offers a searchable directory of pets from thousands of shelters and foster organizations. You can begin your search by using the Find a Pet dropdown at the top of the page and selecting the type of pet you’re looking for—Find a Dog, Find a Cat, or Find Other Pets. Because TeamPetHome is updated daily, we recommend checking back often for the most current listings.
You can also explore breed information to help find the best fit for you by visiting Dog Breeds, Cat Breeds, and Other Types of Pets.
Are you a shelter/placement group that needs assistance?
We have specially trained staff dedicated to answering questions from shelter workers and placement groups. If you are a SHELTER or PLACEMENT GROUP and you need to know how to use Teampethome.com or need technical assistance about your pet account, then click here.
Do you want more information about a pet you’ve seen on Teampethome.com?
Please directly contact the animal welfare organization that is caring for this pet. This information can be found on the group’s home page or under the pet’s picture on their description page. Please don’t contact Teampethome.com about individual pets. We don’t have any information other than what is posted on their page so contacting us will slow your search and time may be of the essence.
Are you trying to find a home for a pet?
Congratulations on your efforts to help this animal. First, please read Tips on Finding a Home for a Pet. This library article will guide you through the steps to finding a suitable home. You may want to look through our list of adoption groups to find those in your area. Contact them directly to find out what assistance, if any, they may be able to offer you.
Do you need more information on adoption policies? (For instance: What is the adoption fee for a pet? Can you adopt out of state?)
Adoption policies vary greatly from shelter to shelter, so please don’t contact Teampethome.com for information specific to a local adoption group. It will slow your inquiry! Contact the shelter or placement group directly. If you are interested in a particular pet, please contact the organization that is caring for that animal. You can find their contact information just under the pet’s photo on each pet description page.
Adoption fees range from $100 to hundreds of dollars. Services also range greatly, from virtually none to full vaccinations, spay/neuter, and temperament testing/training. In almost all cases, the adoption fee is less than the actual cost of caring for the pet while it is sheltered. Some groups will not adopt outside their area and many will want to do a “home check” as part of the adoption process.
Are you having trouble entering your location on Teampethome?
Please make sure that you are entering either your correct American zip code or Canadian postal code (including the space). If you are searching by the name of a town, please type it like Tucson, AZ (using the two letter abbreviation for the state). For example, you would type either 07978 OR Pluckemin, NJ. If your web browser is “cookie-enabled” it will remember your zip code for future visits so that you do not have to reenter it each time. If Teampethome.com doesn’t recognize your postal code, please contact us.
Would you like to Link to Teampethome?
We appreciate inbound links to Teampethome.com. You will help get pets adopted! Please visit our embeddable Pet List Widget. Teampethome.com does not have a links page but if you have a service you’d like to promote, you may do so on our message board or by contacting your local shelter to see if they’ll promote your service on their local home page.
Do you have concerns regarding the health or safety of a listed pet?
Teampethome is a website for over 14,000 shelters and rescue groups to post their adoptable pets. If you are concerned about the welfare of any animal, you may want to consider contacting your local authorities for assistance.
Did you inquire about a pet listing, but didn’t receive a response?
- We know it can be frustrating when you don’t get a response from a shelter or rescue group. Many of the pet listings on Teampethome are maintained by volunteers. They may only be able to review and respond to requests a few times per week, sometimes less. Many of our groups also receive several applications and inquiries for each pet they have available, which causes delays as it can take time to review each application or inquiry. We’re certain they do want to find the best possible homes for their pets.
- We hope this negative experience will not affect your decision to adopt a pet in need. We urge you to continue your search for other pets who match your criteria. Thank you for taking the time to contact us and for thinking adoption first.
Do you have a concern regarding a specific shelter or rescue group?
We’re sorry to learn of your negative experience. Teampethome is a website for over 14,000 shelters and rescue groups to post their adoptable pets. Each organization operates independently and handles their own pet inquires and pet adoptions.
